Hotel Reservations Executive Jobs in Singapore
Hotel Reservations Executive Jobs in Singapore – Exciting Career Opportunity at Marina Bay Sands
Hotel Reservations Executive Jobs in Singapore. Singapore is a global travel and business hub, home to some of the world’s most iconic hotels. Among them, Marina Bay Sands stands out as one of the most luxurious and recognizable names in the hospitality industry. The hotel regularly seeks talented individuals for the role of Hotel Reservations Executive, offering excellent career prospects, especially for those passionate about customer service and travel.
Hotel Reservations Executive Jobs in Singapore
Job Details
Position: Hotel Reservations Executive
Company: Marina Bay Sands
Location: Marina Bay, Singapore
Employment Type: Full-time
Department: Hotel Reservations / Front Office
As a Hotel Reservations Executive, you are the first point of contact for guests looking to book their stay. This role requires excellent communication skills and the ability to work under pressure while ensuring a high level of customer satisfaction.
Key Responsibilities:
- Handle incoming calls and online queries for room reservations
- Assist guests with booking requests, changes, or cancellations
- Promote room upgrades and special packages to maximize revenue
- Input accurate guest information into the hotel’s reservation system
- Coordinate with other departments such as front office and housekeeping
- Maintain knowledge of room types, availability, rates, and promotions
- Provide prompt, courteous, and efficient service to all guests
Job Requirements
- Minimum GCE ‘O’ Level or Diploma in Hospitality, Business, or related field
- Previous experience in hotel front office or reservations is an advantage
- Excellent verbal and written communication skills in English
- Familiarity with reservation systems (e.g., Opera) preferred
- Strong customer service and problem-solving skills
- Able to work on rotating shifts, including weekends and holidays
- Team player with attention to detail and a positive attitude
Salary and Benefits
- Monthly Salary: SGD 2,300 – SGD 3,200 (based on experience)
- Performance bonuses and shift allowances
- Health and dental insurance
- Staff meals and uniforms provided
- Annual leave, sick leave, and birthday leave
- Discounted hotel stays and dining offers
- Career progression within Marina Bay Sands or affiliated properties
- Training and development programs provided
How to Apply: Hotel Reservations Executive Jobs
You can apply through the following methods:
Company Website:
Job Portals:
- MyCareersFuture.sg
- JobStreet Singapore
- LinkedIn Jobs
Walk-In Interview Opportunities:
- Occasionally announced by Marina Bay Sands through official channels or recruitment agencies.
Documents Required:
- Updated resume
- NRIC/Work Pass copy
- Recent photograph
- Academic and employment certificates (if any)
Conclusion
A Hotel Reservations Executive role at Marina Bay Sands is ideal for individuals passionate about customer interaction and the hospitality industry. This position offers a structured career path, competitive salary, and the prestige of working with a globally renowned hotel brand. Whether you’re a fresh graduate or someone with prior experience, Marina Bay Sands offers the platform to grow and succeed in Singapore’s dynamic tourism sector.
FAQs
Q1: Do I need hotel experience to apply?
A1: Not always. Freshers with good communication skills and a hospitality mindset are welcome.
Q2: Is training provided?
A2: Yes, all hires go through training in reservation systems and customer service protocols.
Q3: Can foreigners apply?
A3: Foreigners may apply, but they must have valid work passes. Priority is usually given to Singaporeans and PRs.
Q4: What are the shift timings like?
A4: Shifts may include mornings, evenings, weekends, and public holidays.
Q5: Is there room for career advancement?
A5: Absolutely. Successful executives may be promoted to team leader, supervisor, or even move into sales or front office roles.
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