Retail Banking Executive


Website Emirates NBD

Job Vacancy: Retail Banking Executive at Emirates NBD, Dubai, United Arab Emirates

Company: Emirates NBD
Location: Dubai, United Arab Emirates
Position: Retail Banking Executive

Job Description: Retail Banking Executive

Emirates NBD is seeking a dynamic and customer-oriented Retail Banking Executive to join our team in Dubai. The ideal candidate will be responsible for managing client relationships, providing financial solutions, and delivering exceptional customer service. This role is crucial in enhancing our clients’ banking experience and promoting our range of retail banking products.

Job Responsibilities:

  • Develop and maintain strong relationships with retail banking clients.
  • Identify and understand clients’ financial needs and recommend appropriate banking products and services.
  • Process client transactions, including deposits, withdrawals, and loan applications.
  • Assist clients with account opening, maintenance, and problem resolution.
  • Provide information on bank policies, procedures, and regulations.
  • Achieve sales targets by cross-selling and upselling banking products such as credit cards, loans, and investment products.
  • Stay updated on market trends and competitive products to provide clients with relevant advice.
  • Ensure compliance with all banking regulations and internal policies.
  • Prepare and submit reports on sales and client activities.
  • Participate in promotional activities and events to attract new clients and retain existing ones.

Education and Qualifications:

  • Bachelor’s degree in Finance, Business Administration, or a related field.
  • Previous experience in retail banking or customer service roles.
  • Strong understanding of retail banking products and services.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and banking software.
  • Strong sales and negotiation skills.
  • Ability to work under pressure and meet sales targets.
  • Fluency in English; additional languages are an advantage.

Salary & Benefits:

  • Competitive salary based on experience and qualifications.
  • Comprehensive health and dental insurance coverage.
  • Paid vacation and sick leave.
  • Performance-based bonuses and incentives.
  • Opportunities for professional development and career advancement.
  • Employee discounts on banking products and services.


This is a great opportunity for motivated individuals looking to build a career in retail banking with one of the leading banks in the UAE. If you are passionate about customer service and financial solutions, we encourage you to apply.

How to Apply: Retail Banking Executive

Interested candidates can apply by submitting their resume and a cover letter to Please include “Retail Banking Executive Application – Dubai” in the subject line.

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FAQs: Retail Banking Executive

1. What are the working hours?
Retail Banking Executives typically work standard banking hours, with occasional requirements for extended hours based on client needs and promotional activities.

2. Is previous banking experience necessary?
While previous experience in retail banking is preferred, candidates with strong customer service backgrounds are also encouraged to apply.

3. Are there opportunities for career advancement?
Yes, Emirates NBD offers various professional development programs and opportunities for career growth within the organization.

4. What is the application process?
The application process involves submitting your resume and cover letter. Shortlisted candidates will be contacted for an interview.

Join Emirates NBD and be part of a team dedicated to excellence in banking and customer service in Dubai.

To apply for this job email your details to

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