Guest Service Agent Jobs in Singapore

Guest Service Agent Jobs in Singapore for InterCruises

Are you passionate about hospitality and eager to work in a dynamic, multicultural environment? InterCruises Shoreside & Port Services, a global leader in port and shore services for the cruise industry, offers exciting Guest Service Agent roles in Singapore. These positions are ideal for individuals who thrive in customer-facing roles and wish to work with international travelers.

Guest Service Agent Jobs in Singapore

🛳️ Job Details

Job Title: Guest Service Agent
Company: InterCruises Shoreside & Port Services
Location: Marina Bay Cruise Centre & HarbourFront Cruise Centre, Singapore
Employment Type: Part-time/Seasonal
Working Hours: Typically between 6:30 AM and 3:00 PM, depending on cruise ship schedules

As a Guest Service Agent, your primary role is to welcome and assist cruise ship passengers during embarkation and disembarkation. You will be responsible for ensuring a seamless and positive guest experience while coordinating with various teams to manage the flow of passengers through cruise terminals.

✅ Job Requirements

• Minimum Qualification: GCE ‘N’/’O’ Level or equivalent
• Experience: No prior experience required; fresh graduates are welcome
• Language Skills: Good command of English (spoken and written); knowledge of additional languages (e.g., Mandarin, Malay, Tamil, or Tagalog) is an advantage
• Customer Service Skills: Must be friendly, patient, and have a pleasant demeanor
• Tech Savvy: Basic computer knowledge to operate cruise check-in systems

Other Requirements: Must be able to stand for long periods, work in fast-paced environments, and commit to early morning shifts

💰 Salary and Benefits

• Hourly Salary: SGD 10 – 13/hour, depending on experience and shift timing
• Transport Allowance: May be provided for early morning shifts
• Flexible Schedule: Ideal for students or part-timers
• Training Provided: On-the-job training to familiarize staff with cruise protocols and systems

Growth Opportunities: Strong performers may be promoted to supervisory roles or other positions within InterCruises or the broader TUI Group

📝 How to Apply: Guest Service Agent Jobs in Singapore

1. Visit the official career’s portal of InterCruises at intercruises.com or check local job boards such as Indeed Singapore or MyCareersFuture.sg.
2. Search for “Guest Service Agent – Singapore” and review the job description.
3. Prepare a professional resume highlighting your customer service skills and language abilities.
4. Submit your application online.
5. Shortlisted candidates will be contacted for a brief interview and potentially a walk-in recruitment drive at the cruise terminal.

🔚 Conclusion

Guest Service Agent jobs at InterCruises in Singapore offer a gateway into the cruise and hospitality industry. With flexible schedules, a vibrant working environment, and the chance to meet people from all over the world, this role is ideal for individuals with a passion for service. Whether you’re a student, a jobseeker looking for part-time work, or someone eager to start a career in tourism, InterCruises provides a great opportunity.

❓ FAQs

Q1: Do I need prior experience?
No, freshers are welcome. Training is provided.

Q2: Is this a full-time job?
Most roles are part-time or seasonal, based on cruise schedules.

Q3: Is visa sponsorship available?
No. Applicants must have legal work rights in Singapore.

Q4: What is the dress code?
A uniform or smart attire is required, which will be communicated during onboarding.

Q5: Can I work on cruise ships too?
This role is shore-based. However, experience may help you apply for onboard roles in the future.

Start your hospitality journey today with InterCruises and play a key role in delivering world-class service to cruise passengers in Singapore!

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